Terms and Conditions

By entering into a purchase with us you have read and accepted our terms and conditions found below.

This Agreement, by which you agree to abide in browsing and accessing information from my website www.stonehensceramics.co.uk (the site) governs the terms on which you, (the User) are granted access to the site by Gone Potty, Leigh Bass. Please read Terms and Conditions carefully before ordering any of the “products” listed on the Site.

The Site contains propriety notices and copyright information, the terms of which the User agrees to observe and follow.

The purchase of products from “Gone Potty” or “Leigh Bass” or “me” , “I”, “we”, or “us” is governed by these terms and conditions. By ordering any ” Products” by use of the Site, you, “You” the “Purchaser” or the “Buyer” agree to be bound by these terms and conditions.

These prices are “free delivery” unless otherwise stated.

Prices are liable to change at any time, but changes will not affect confirmed orders.

The Site contains many Products and prices, and despite our best efforts some Products on the site may be incorrectly priced.

We are under no obligation to supply a Product to you at an incorrect price.

Payment methods acceptable are by Paypal

I undertake to try and deliver a good customer service and Products will be delivered as soon as it is possible after payment. In rare circumstances there may be delays which are out of my control including illness, accident, electrical failure, extreme temperatures of frost and ice where clay is frozen solid, fire, theft or death. Unlikely, but worth a mention.

By placing an order through the Site you warrant that:

  • You are legally capable of entering into binding contracts You are a resident of one of the Serviced Countries, see later.

  • You are accessing the Site from that country.

Orders will be acknowledged by email.

Where more than one Product has been ordered, it is preferable to send all Products ordered together, but if this is not possible then they will be sent as available. You will be notified by email or telephone of said delays.

Availability and Delivery

Please refer to delivery page of my website.

Risk and title

Products will be at your risk from the time of delivery.Ownership of the Products passes to you on delivery as long as full payment has been received.

Claims for breakages or other damage must be made to Stone Hens Ceramics in writing or by email immediately or within 3 days of re kept.

Please advise us of any other order issues within 28 days of despatch. We are unfortunately unable to offer exchanges on orders if we have not been notified within this period.

Products

All items are subject to availability. You will be informed as soon as reasonably possible if the goods you have ordered are not available.

Legal Statement. Products are entirely hand made and so will be similar in style to each other

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